DELIVERY

DELIVERY

Shipping within the Netherlands and the most of Europe is free of charge for orders over €50,-. All orders are delivered using courier delivery via Post NL, UPS or DHL. Please note that Juela is not responsible for any delay caused by these companies.

National Shipping

Juela will aspire to send your order to the given address within 2- 3 working days, after we have received your payment. An email will be sent to you once your order has been dispatched, including instructions on how to track your order, if applicable. Delivered packages will require your signature. If the courier cannot deliver it on the delivery address, your order can be picked up at the nearest Post Office.

Although we take great care in sending our orders, the possibility can exist that orders will not be delivered, or will be delivered incomplete. Once you have received an incomplete order, we kindly request to contact us within 7 days after receiving your order.

International Shipping

Below is a list of costs and delivery times (in working days) per country/continent. Within the EU, orders are sent via PostNL, and orders outside of the EU are sent via DHL or UPS.

Country Shipping Costs Delivery Time

Africa €32,95 6+ days

Albania €19,95 5-6 days

Andorra €7,95 2-3 days

Asia €16,95 6+ days

Australia €27,95 6+ days

Austria FREE for orders over €50,- otherwise €4,95 2-3 days

Belarus €19,95 5-6 days

Belgium FREE for orders over €50,- otherwise €4,95 1 day

Bosnia & Herz. €19,95 3-4 days

Bulgaria €16,50 5-6 days

Croatia €4,95 3-4 days

Cyprus €4,95 5-6 days

Czech Rep. FREE for orders over €50,- otherwise €4,95 2 days

Denmark FREE for orders over €50,- otherwise €4,95 2-3 days

Estonia €13,95 5-6 days

Faroe Islands €19,95 5-6 days

Finland €4,95 3-6 days

France FREE for orders over €50,- otherwise €4,95 2-3 days

Georgia €19,95 5-6 days

Germany FREE for orders over €50,- otherwise €4,95 1-2 days

Greece €16,95 5-6 days

Hungary €13,95 3-4 days

Ireland FREE for orders over €50,- otherwise €4,95 3 days

Iceland €19,95 5-6 days

Italy FREE for orders over €50,- otherwise €4,95 2-3 days

Kazakhstan €19,95 6+ days

Latvia €13,95 6 days

Liechtenstein €7,95 3-4 days

Lithuania €13,95 5-6 days

Luxembourg FREE for orders over €50,- otherwise €4,95 1 day

Macedonia €19,95 2-3 days

Malta €4,95 4-5 days

Moldavia €19,95 4-5 days

Monaco FREE for orders over €50,- otherwise €4,95 2-3 days

Montenegro €19,95 4-5 days

Netherlands FREE for orders over €50,- otherwise €4,95 1 day

Norway €11,95 2-6 days

Ukraine €11,95 2-6 days

Poland FREE for orders over €50,- otherwise €4,95 2-3 days

Portugal €4,95 3-4 days

Romania €13,95 4-5 days

Russia €19,95 6+ days

San Marino €29,95 2-3 days

Serbia €19,95 4-5 days

Slovenia €8,95 3-4 days

Spain €4,95 3 days

Sweden €4,95 2-6 days

Switzerland €7,95 3-4 days

Turkey €19,95 6+ days

Ukraine €11,95 4-5 days

United States €11,95 6+ days

Vatican City €11,95 3 days

Payment methods.

We accept iDeal, PayPal, Visa, MasterCard, Bancontact, KBC/CBC, Belfius Direct Net, American Express, Maestro credit & debit card.  For more info see also the section “Payment”.

Payment security.
All transactions on this website are processed using Buckaroo, a secure online payment platform that encrypts your card details in a secure host environment.

If you have any questions or concerns, please feel free to contact us. Our email is info@juela.org

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